Reference

Privacy Policy How We Handle Your Information

This policy explains what information we collect when you use bajibet, how we protect account and payment data, where it's stored, and how you can request access or deletion. Availability depends on local law and eligible regions in Bangladesh.

Account data protectionPayment information securityCookie and device trackingYour access and deletion rightsContact paths for data requests
bajibet Privacy Policy How We Handle Your Information
DATA SAFEGUARDS

How We Protect Your Account and Payment Information

We encrypt all traffic between your device and our servers using TLS certificates, hash account passwords with bcrypt, and restrict access to customer data within our team to those who need it for support, compliance or technical operations. Payment details like your bKash, Nagad or Rocket account numbers are tokenised by the payment gateway and not stored in plain text on our side.

Encryption in Transit

Every page load, login, deposit and withdrawal request travels over HTTPS with TLS encryption so your credentials and wallet details cannot be intercepted between your phone and our servers. Check for the padlock icon in your browser address bar.

Cookie & Tracking Use

We set a session cookie when you log in to keep you authenticated as you move between the lobby, account page and game windows.

Data Retention Policy

Account registration details, transaction logs and gameplay history are retained for the life of your account plus a mandatory period for audit and dispute resolution.

Your Rights & Requests

You can request a copy of your data, ask us to correct inaccurate details, withdraw consent for marketing messages, or request account deletion at any time.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what information we hold, request correction or deletion, or withdraw consent for marketing messages, contact our support team through any of the channels below. Response time is usually within three business days for data-access requests and one day for general privacy questions.

Live Chat Open the chat widget in the bottom corner of any page and ask for privacy support. Our team will verify your identity with your registered mobile number before discussing account data. Available during Bangladesh daytime hours.
Email Support Send your data request or privacy question to our support email address listed in the account settings footer. Include your registered mobile number and account username so we can verify your identity and locate your records securely.
Account Settings Log in and navigate to Privacy & Data in your account menu to download a copy of your personal information, update marketing preferences, or submit a deletion request. Processing takes up to seven business days for full data exports.

Common Questions About Data and Privacy

We collect your mobile number, username, password, date of birth and preferred currency during registration. When you make your first bKash, Nagad or Rocket deposit we also log the wallet account number for withdrawal verification and fraud prevention.

Payment processors tokenise your wallet account number so we never store the full number in plain text. Transaction logs record the amount, timestamp and token reference for dispute resolution, but the sensitive wallet details stay with the gateway.

Yes. Log in and go to Privacy & Data in account settings, or email support with your registered mobile number and username. We'll prepare a data export covering registration details, transaction history and gameplay logs within seven business days.

We use a session cookie to keep you logged in and analytics cookies to track which games and pages are most popular. You can disable analytics cookies in your browser without affecting login, but the session cookie is required to access your account.

We retain account data for the life of your account plus a mandatory period for audit and dispute resolution. After that window, records are anonymised or deleted unless local law requires longer retention for regulatory or legal purposes.

Reach our support team via live chat or the email address in your account settings footer. Provide your registered mobile number so we can verify your identity, then explain your request. We respond to data-access requests within three business days.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.